Your HVAC equipment must be in working condition. This service is intended to improve your system’s performance, not to fix any underlying or present issues. For a proper system check, a minimum outdoor temperature is required: 60°F for central air conditioners and 35°F for air source heat pumps.
Residential ducted HVAC equipment is eligible to receive a tune-up. This includes central air conditioners with a fossil fuel furnace, air source heat pumps with electric heat backup and dual fuel air source heat pumps.
The following systems are not eligible to receive a tune-up:
In addition, the participating contractor reserves the right to deny service to any equipment they deem ineligible.
The program is provided at no additional cost for Delmarva Power Maryland residential customers.
Your HVAC unit is eligible for a tune-up once every three years.
Your contractor will identify any problems your system may have and restore your equipment to its optimal working condition through various procedures, including the following:
A participating contractor will contact you within two business days to schedule a tune-up. Only the certified contractors on this list are authorized to perform a tune-up on behalf of Delmarva Power.
Customers are only eligible to receive a smart thermostat during their tune-up appointment. Customers who have already received a smart thermostat through a different Delmarva Power program or already have a smart thermostat installed in their home may not be eligible to receive a smart thermostat during their tune-up.
EmPOWER Maryland programs are funded by a charge on your energy bill. EmPOWER programs can help you reduce your energy consumption and save you money. To learn more about EmPOWER and how you can participate, click here.