No. Neither an application nor an electric account number are required. The equipment installation address and the customer contact information is required at the point of sale. A Delmarva Power program representative will verify the customer's eligibility, installation address, and receipt of the indicated equipment post-purchase.
All current Delmarva Power business customers located in Maryland are eligible to participate in the Business Instant Discounts Program. Equipment must be installed at the facility of a Delmarva Power business customer.
The Delmarva Power Business Instant Discounts Program has teamed up with participating local distributors to provide instant discounts right at the point of sale. Simply call or visit a participating local distributor. Your discount will be applied automatically to the purchase price – no application required! Visit delmarva.com/BID for a current list of participating distributors.
Delmarva Power’s Business Instant Discounts Program offers instant discounts on lighting and HVAC measures to business customers through local distributors. Find participating distributors by visiting delmarva.com/BID.
Yes. Lighting and HVAC equipment must be purchased through a participating distributor in order to be eligible for Business Instant Discounts. In addition to competitive pricing on energy efficient lighting and HVAC equipment, participating distributors can also provide you with a sales representative to offer personalized advice and technical expertise on eligible products that meet the needs of your business. Approved distributors may also offer convenient service drop-shipments of your lighting or HVAC products right to your facility.
You can find a list of measures and incentives by visiting our incentives page and clicking on the technical sheets.
Taking advantage of the Delmarva Power Energy Savings for Business Program is a more effective way to start lowering your facility’s operating costs. The program offers generous cash incentives that can cover 50%-70% of project costs. View our program offerings here.
The size of your business is determined by your monthly electric energy demand over a 12-month period. Small businesses have a monthly energy demand of 100 kW or less and medium/large businesses have a monthly energy demand greater than 100 kW. If you are unsure whether you are a small or medium/large business, please contact us for help in determining your building size.
Our energy efficiency experts can help you determine eligibility and incentive information. Contact us for more information regarding the Energy Savings for Business Program.
Your monthly energy demand is published on the facility’s monthly energy bill. You can also contact us for assistance in determining eligibility.
Energy Savings for Business offers a variety of programs to meet your business’s needs.
Energy efficiency is a great and less expensive way for the state to meet the growing electricity demands of the state. The Maryland General Assembly recently established a new goal structure for the EmPOWER Maryland Energy Efficiency Act, which requires electric utilities to achieve a certain amount of energy savings annually.
To learn more about EmPOWER Maryland, contact:
Maryland Energy Administration
1800 Washington Blvd. Suite 755
Baltimore, MD 21230
Main line: 410-537-4000
Or visit the Maryland Energy Administration.
The Delmarva Power Energy Savings for Business Program offers organizations of all sizes financial incentives for upgrading to energy-efficient equipment.
If you’re unsure where to start, call our Customer Care team at 1-866-353-5799 or email us at email@example.com. Our energy experts will help you determine what measures will make the most impact for your facility. Your Service Provider can also help you identify which measures are right for your facility. Delmarva Power's approved Service Providers received training on all the measures included in the Energy Savings for Business Program and can help guide you through the application and installation process.
Any city, municipal, county, or town government agency paying into the EmPOWER Maryland fund with an active Maryland Delmarva Power business electric account and a monthly demand greater than 100 kW over a 12-month period.
Communities Program customers are eligible for incentives offered through any of Delmarva Power’s Energy Savings for Business Programs. Communities Program customers will receive assistance in developing an implementation plan, one complimentary registration to an Operations and Maintenance Training Course, and locked-in incentive rates. To learn more about the program, visit delmarva.com/communities.
All participants in the Communities Program must take the following actions:
No. Currently there are no incentives for updating street lights.
The Communities Program is designed to help your organization identify projects that will work together to help you save energy and money. By enrolling in this program and committing to working with us on multiple projects, we agree to lock in the current incentive rates for the duration of the MOU agreement. If incentives decrease during that time, your project will still be held to the higher incentives that were part of the pre-approval process. If the incentives are increased, we will honor the higher amounts. As an added bonus, we will also cover the cost of one (1) O&M Training course that is required for this program.
Yes. As a participant in the Energy Efficient Communities Program, Delmarva Power is happy to help assist you through the process of identifying potential projects and walking through the applications. You will need to provide a main point of contact who is responsible for managing your project(s). The point of contact, or Energy Champion, will be the person responsible for getting pre-approval for the project, participating in an O&M Training course, and meeting regularly with the Delmarva Power team to check on status and compliance.
No; however, any customer and/or Service Provider receiving an incentive payment may be contacted by an evaluator to verify service/equipment installation or be asked to complete an optional written, oral, or electronic survey.
Yes. The customer will indicate in section III of the terms and conditions (titled “Payment Information”) which party will receive the incentive payment for the project. Program incentives will be granted to only one party.
You should receive your incentive check four to six weeks after final approval.
Delmarva Power Maryland business customers with a monthly energy demand greater than 100 kW over the last 12 months can apply for the Prescriptive and Custom Programs. Delmarva Power customers with a monthly energy demand of 100kW or less may participate in the Custom Program as well if they are not also applying for the same measures through the Small Business Program.
The Prescriptive Program offers a wide range of pre-qualified “standard” measures to choose from. This means that from the start you will know how much energy you are estimated to save and the incentive amount you will receive in return. The Custom Program provides a path for customers involved in more complex and creative projects, offering financial incentives for energy-efficient projects and measures not included in the Prescriptive Program.
Yes. The Building Tune-up Program offers cash incentives to businesses for maintaining existing equipment.
Building Tune-up is a systematic process that optimizes energy use and overall energy efficiency in existing buildings. Similar to tuning up a car, the process improves operational efficiencies, yielding energy savings and extending the life of your equipment. The Building Tune-up process also provides non-energy benefits such as improved comfort, enhanced air quality, and increased occupant satisfaction.
Delmarva Power business customers that meet the following criteria are eligible to participate:
Select your approved Service Provider by viewing the Service Provider Directory.
You are welcome to submit the application and/or install the equipment yourself, or have one of your employees perform the installation. However, if someone other than yourself or your employee will be submitting the application or installing equipment, you are required to use an approved Service Provider. Delmarva Power authorized Service Providers must meet certain criteria and standards to be approved to participate in the Energy Savings for Business Program. Authorized Service Providers participating in the Energy Savings for Business Program allow you to find experienced contractors, distributors, and other professionals with ease. If you are interested in using a Service Provider not found on our list of authorized Service Providers, have them apply here. Service Providers will provide technical support and can assist you with the application process and/or the installation of your energy-efficient upgrades.
Please review the Service Provider requirements and apply here to get started.
No. All project applications must be submitted prior to purchasing energy-efficient equipment. Contact the Delmarva Power Energy Savings for Business team to evaluate other energy-saving opportunities for future projects.
Yes, as long as they are also electronically time-stamped and dated. Customer contact information is required and the customer may be contacted to verify the project.
Contact us. We can have an energy expert discuss options with you about how to handle custom projects.
Yes. Please submit a written request indicating the reason for the extension and new expected completion date to firstname.lastname@example.org. Please include the project ID in the subject line of the email.
Pre- and post-inspections may be required and are determined on a project-by-project basis by the Delmarva Power Energy Savings for Business team.
No. You may cancel your project at any time.
Prescriptive and custom measures cannot be combined on the same application. Applicants must submit a prescriptive application for any prescriptive measures, and a separate custom application for any custom measures. If installing measures that fall into different prescriptive programs (for example, lighting fixtures that are covered under their own Prescriptive Program), submit one application per program, as needed. Each application should contain only the equipment listed as eligible for incentives under that program.
Yes, as long as the following conditions are met:
Delmarva Power has already found quality energy efficiency training courses that you can trust. The list of pre-qualified courses can be found on delmarva.com/EnergyTraining. Customers have the option to submit a course that does not appear on our website for pre-approval. The program will consider applications for non-listed courses on a case-by-case basis, and pre-approval is required. Please be sure to provide a detailed description of the non-listed course in your application.
The applicant must be assigned to work at a commercial and/or industrial facility within the Delmarva Power Maryland territory and be present at that facility at least 50% of his or her working hours. They must also be employed in a position of responsibility for the energy management of the facility or have the potential to influence the building’s energy performance. In cases where the applicant is a contractor and not a direct employee of the Delmarva Power customer, a representative of the Delmarva Power customer must sign the application to confirm that the applicant is assigned to work at the customer’s facility as indicated above and that the customer supports the applicant’s participation in the program.
Delmarva Power’s Operations and Maintenance Training offers cash incentives for training courses which have a focus on reducing and conserving electrical energy within your facility. An application must be submitted in advance and receive approval by the Delmarva Power Energy Savings for Business team. Learn more about the program by visiting delmarva.com/EnergyTraining.
Thermostat optimization is a process that uses data from your smart thermostat to learn how your home reacts to various weather conditions. With these insights, your smart thermostat can automatically make intelligent adjustments that are customized to your specific home. As a result, you can enjoy comfort and energy savings all year long.
While smart thermostats do typically help increase your energy efficiency, Thermostat Optimization fine tunes your smart thermostat settings to make it even more efficient, helping you save energy while keeping you comfortable.
Energy Wise Rewards is Delmarva Power’s demand response program, which typically reduces energy consumption by cycling your central air conditioner or heat pump over short intervals during the hottest days of the season. Thermostat Optimization does not limit the run times of your HVAC unit, but provides fine-tuned adjustments to your thermostat scheduling. You can participate in both Thermostat Optimization and Energy Wise Rewards.
There is no additional charge to a Delmarva Power Maryland residential customer for participating in this program.
Your energy savings will depend on several factors, such as your thermostat schedule, your home’s construction and your HVAC equipment. Customers can typically expect to save up to 3% on the heating and cooling portion of their energy bills, in addition to the savings attributed to just the smart thermostat. Energy savings are attributed to customer schedules and may exceed this in some cases.
You can adjust your smart thermostat settings at any time.
Delmarva Power is partnering with Nest and Connected Savings to optimize your thermostat. Nest runs Seasonal Savings as their proprietary program to optimize Nest thermostats. Connected Savings, which works with several smart thermostat manufacturers such as ecobee, Honeywell, and Emerson. Both Seasonal Savings and Connected Savings have their own way of optimizing their respective thermostats, but both work to reduce HVAC run times and reduce your energy costs through Thermostat Optimization.
If your optimized thermostat setting is not comfortable, you can change the temperature on your thermostat at any time. If you prefer to unenroll from the program completely, you can unenroll at any time.
To unenroll completely, please submit a request in your Connected Savings portal or email DelmarvaTStatOpt@icf.com.
To completely unenroll your Nest thermostat, In the Nest app, go to your thermostat > History. If Seasonal Savings is running, you will see how many days remain and also a Stop button.
If your thermostat isn’t currently listed as eligible, you have two options:
To be eligible for Thermostat Optimization and Energy Wise Rewards, all smart thermostats in your home will have to be enrolled in the program. Delmarva Power will optimize up to three thermostats. If not all your smart thermostats are eligible models, you are not able to participate in either program.
Delmarva Power, the smart thermostat manufacturers, and Delmarva Power’s partner, Connected Savings, treat all customer data as confidential and will only use your data to implement the program. For evaluation, measurement & verification purposes, your thermostat data may be used in aggregate for reporting purposes to the Maryland Public Service Commission. For further details, please refer to the Smart Thermostat Optimization Terms and Conditions here.
Delmarva Power’s Thermostat Optimization and Energy Wise Rewards rely on being able to communicate with your thermostat, which requires a Wi-Fi connection. While temporary outages may not have significant impacts, your thermostat must remain connected to your home’s Wi-Fi to achieve the full benefits of this program. You may be removed from either or both programs if your thermostat is not connected for extended periods of time.
During your Quick Home Energy Check-up, your certified Energy Analyst will:
Our goal is to provide you with the recommendations, specific to your home, that will best improve your home’s energy efficiency and reduce energy use. Following the certified Energy Analyst’s visual inspection, you will receive a customized report containing the findings, which includes simple actions you can take to improve your home’s energy efficiency. You may also receive energy-saving items such as LED bulbs, smart thermostats,* and more based on your home’s individual needs, to help make your home more efficient.
A Quick Home Energy Check-up is a great way to get started, especially for those who are new to identifying ways to use energy efficiently. This program is designed as a visual inspection to help you better understand your home’s energy use and learn ways to make it more comfortable and energy efficient. A Quick Home Energy Check-up is also provided at no-additional cost to your existing Delmarva Power service.
If you’re interested in receiving a more detailed home energy assessment with diagnostic testing, consider Delmarva Power’s Home Performance with ENERGY STAR Program (typically valued at $400 for just $100). This program is an effective way to identify and prioritize key home energy improvements, recommended to help you reduce your home energy use while improving indoor comfort. Plus, this program provides you rebates up to $7,500 for completing eligible home improvements.
Request an appointment with one of our certified Energy Analysts here or contact the Delmarva Power Call Center at 866.353.5799. Only the certified Energy Analysts from the participating contractors found on this list are authorized to perform Quick Home Energy Check-ups on behalf of Delmarva Power.
During an in-person Quick Home Energy Check-up, a certified Energy Analyst will come to your home to perform the visual inspection and install energy-saving products* (with your permission). Click here to learn more.
During a Virtual Home Energy Check-up, a certified Energy Analyst will connect with you via phone call or video chat to inspect your home. Following your appointment you will receive your energy-saving products in a kit via the mail. Click here to learn more.
To better serve you, all certified Energy Analysts have implemented health and safety protocols that meet or exceed public health guidelines. These protocols keep technicians safe and can help protect you and your family. They include (but are not limited to) a minimum of six feet of social distancing, the wearing of face masks and other protective equipment, technician wellness screenings, the washing of hands throughout the day, and the sanitizing of equipment and electronics before and between service calls. When scheduling your appointment, ask your contractor about other specific health and safety questions or concerns you may have.
On Peak Savings Days, select days between June and October, Delmarva Power will automatically initiate conservation periods for participating central air conditioners and heat pumps to help balance the region’s demand for electricity. The more participants in the program, the greater the likelihood of reduced duration for any single conservation period. Energy Wise Rewards works best as a community-wide effort.
The number of conservation periods depends on many factors, including weather, peak electricity demand, and wholesale energy costs. Energy Wise Rewards is only activated during times of high electricity demand, emergency conditions, or system testing. As such, there may be as few as 2 Peak Savings Days, or as many as a dozen. In a typical year, one can expect 5 or less events.
Conservation periods during a Peak Savings Day typically occur on weekday afternoons and can last anywhere from 3 to 6 hours. If PJM* calls a conservation period (Priority Peak Day) for reliability reasons, it will last until the situation is resolved; therefore, Delmarva Power cannot state how long an event of this type may last.
Peak electricity demand occurs when everyone uses a lot of electricity at the same time, creating stresses on the energy supply. The frequency of critical peak demand periods has increased as the population and the use of electric products has increased. Energy Wise Rewards is just one way Delmarva Power is managing the rising demand for electricity, averting power outages, and helping the environment by reducing emissions produced on summer days.
You may or may not notice that an Energy Wise Rewards conservation period is occurring. Participating in Energy Wise Rewards with your smart thermostat minimizes discomfort because it adjusts the temperature settings before a conservation period, so you stay comfortable. However, the temperature in a typical home may rise 1-3 degrees by the end of a conservation event. Variables such as home insulation, shaded windows, the use of ceiling fans, and the amount of foot traffic can affect the inside temperature.
Yes. To opt out, simply change the temperature on your smart thermostat. Most customers will not notice a difference in comfort during a 3- to 4-hour conservation period. The smart thermostat will cool your home before the conservation period occurs, so you stay comfortable. Using shades or blinds on sunny windows or turning on the ceiling fans will also help to keep cool. Staying in the conservation event ensures the demand for energy is minimized and outages are averted.
Current Energy Wise Rewards participants who would like to transition from an Energy Wise Rewards thermostat to a smart thermostat can still participate in the program! Please contact us so your Energy Wise Rewards thermostat can be collected. Then, install your eligible smart thermostat and enroll in Energy Wise Rewards here.
If you have an Energy Wise Rewards outdoor switch and are participating in the program, you should not enroll your smart thermostat in Energy Wise Rewards. You can continue to participate in Energy Wise Rewards via your outdoor switch and enroll your smart thermostat in Thermostat Optimization here.
As part of our commitment to safety, we are closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions to protect the health and safety of our customers, contractors, and employees. During your no-contact appliance pickup, our team will be wearing personal protective equipment, including masks. Team members will not initiate contact with you and will maintain a physical distance of at least 6 feet. Before and after each pickup, the team will properly sanitize their hands, the appliance unit(s), and their trucks.
Your appliance(s) will be picked up by our team from one of the designated outside locations including garages, porches, or outbuildings.
Your appliance(s) will be picked up from inside the home. During the pickup, our team will maintain a social distance of at least 6 feet and will be wearing PPE.
An adult age 18 or older must be present in the home at the time of pickup.
There is a limit of two large appliances (refrigerators and/or freezers) and two small appliances (room air conditioners and/or dehumidifiers) per residential account per year. The small appliances must be picked up in conjunction with a refrigerator and/or freezer pickup.
No, you will only need one customer authorization form. Simply mark the quantity of each appliance in the designated area on the form and place inside one of the appliances.
Schedule your appointment online or call 877-743-3122.
If you are unable to print the required customer authorization form, contact us at 1-877-743-3122 to have the form mailed to you.
Schedule your appointment online or call 1-888-997-9108.
If you are unable to print the required customer authorization form, contact us at 1-888-997-9108 to have the form mailed to you.