Small Business program: Contact the program for further direction- delmarvabusiness@icf.com

Medium and Large Business program: Prescriptive and custom measures cannot be combined on the same application. Applicants must submit a prescriptive application for any prescriptive measures, and a separate custom application for any custom measures. If installing measures that fall into different prescriptive programs (for example, lighting fixtures that are covered under their own Prescriptive program), submit one application per program, as needed. Each application should contain only the equipment listed as eligible for incentives under that program.

Yes, as long as the following conditions are met:

• You will need authorization from the Delmarva Power account owner, and the owner needs to sign the application terms and conditions form and provide the Delmarva Power account number.
• All Service Providers, including contractors, distributors, energy service companies (ESCOs), architects and engineers, and others who have been trained on the Delmarva Power Energy Savings for Business program must submit a Service Provider application and wait for approval prior to submitting incentive applications. You will receive an email notification once your Service Provider application is approved, at which point you can proceed by selecting your desired incentive application.

No. All project applications must be submitted prior to purchasing energy-efficient equipment. Contact the Delmarva Power Energy Savings for Business team to evaluate other energy-saving opportunities for future projects.

Contact us. We can have an energy expert discuss options with you about how to handle custom projects.

Yes, as long as they are also electronically time-stamped and dated. Customer contact information is required and the customer may be contacted to verify the project.

Yes. Please submit a written request indicating the reason for the extension and new expected completion date to the appropriate program email address below. Please include the project ID in the subject line of the email.

Email: delmarvabusiness@icf.com

No. You may cancel your project at any time.

Pre- and post-inspections may be required and are determined on a project-by-project basis by the Delmarva Power Energy Savings for Business team.

The Delmarva Power Business Instant Discounts program has teamed up with participating local distributors to provide instant discounts right at the point of sale. Simply call or visit a participating local distributor. Your discount will be applied automatically to the purchase price – no application required! Visit delmarva.com/BID for a current list of participating distributors.

Delmarva Power’s Business Instant Discounts program offers instant discounts on lighting and HVAC measures to business customers through local distributors. Find participating distributors by visiting delmarva.com/BID.

Yes. Lighting and HVAC equipment must be purchased through a participating distributor in order to be eligible for Business Instant Discounts. In addition to competitive pricing on energy efficient lighting and HVAC equipment, participating distributors can also provide you with a sales representative to offer personalized advice and technical expertise on eligible products that meet the needs of your business. Approved distributors may also offer convenient service drop-shipments of your lighting or HVAC products right to your facility.

No. Neither an application nor an electric account number are required. The equipment installation address and the customer contact information is required at the point of sale. A Delmarva Power program representative will verify the customer's eligibility, installation address, and receipt of the indicated equipment post-purchase.

All current Delmarva Power business customers located in Maryland are eligible to participate in the Business Instant Discounts Program. Equipment must be installed at the facility of a Delmarva Power business customer.

Prior to installation, our technician will ask you to sign a service order authorizing the installation of your new equipment.

To qualify for Energy Wise Rewards, you should be a homeowner or a resident in a multiple dwelling complex, with either a central air conditioning unit or heat pump and receive an electric bill directly from Delmarva Power.

The following equipment does not qualify for Energy Wise Rewards and is therefore unable to receive an energy-saving device:

• Geothermal heat pumps (also known as GeoExchange, earth-coupled, ground source, or water source heat pumps)
• Evaporative coolers (also known as swamp, desert, or air coolers)
• Thermostats controlled by an alarm or automation systems

Still have questions about whether your home qualifies? Please contact us prior to enrollment at 866-353-5799.

When you enroll in this voluntary peak-energy management program, we will install at no charge an indoor web-programmable thermostat or an outdoor switch near your central air conditioning unit or heat pump. On select days during times of peak electricity usage, generally June through October, we’ll automatically cycle off and on participating central air conditioners and heat pumps to help reduce the region’s demand for electricity. These events are known as Energy Wise Rewards conservation periods and they occur on Peak Savings Days. In turn, you’ll receive bill credits off your electricity bill for participating.

Yes. Energy Wise Rewards works hand-in-hand with our Peak Energy Savings Credit program available to all electric customers. With Peak Energy Savings Credit, all customers will be eligible to earn credits off your bills for reducing energy use on Peak Savings Days. Delaware customers can receive $1.25 for every kWh you reduce your use below your personal baseline established by us. Energy Wise Rewards will automatically reduce your A/C energy use for you. Go to www.takecontroldelaware.com/pesc or call 1-855-750-PEAK for more details on the Peak Energy Savings Credit.

Yes. Energy Wise Rewards automatically reduces your air conditioner energy use. Other energy reduction changes you make help reduce your energy use below your personal baseline, and earn you $1.25 per kWh reduced below your baseline.

The energy saving benefits of programmable thermostats has been explored by the U.S. Department of Energy (DOE). According to the DOE, depending on usage patterns and how effectively you program the thermostat, it is possible to save as much as 10% on home cooling and heating costs, assuming winter set backs and summer set forwards when the home is empty.

The number of conservation periods depends on many factors, including weather, peak electricity demand, and wholesale energy costs. Energy Wise Rewards is only activated during times of high electricity demand, emergency conditions, or system testing. As such, there may be as few as one conservation period or as many as a dozen. In a typical year, one can expect five or fewer events.

Yes. This could occur, and in that event your A/C system would be cycled off and on per the Energy Wise Rewards program rules and the customer agreement.

Yes. Energy Wise Rewards has been designed to meet your changing needs. During your first year of participation, you will be permitted to switch your cycling level twice (2x). In subsequent years, you will be permitted to change your level of commitment once (1x) annually.

You must be a current residential Delmarva Power customer with a valid account number, as well as the owner of the house where the assessment will be performed.

Delmarva Power customers pay $100 for a Home Energy Assessment. The $100 offer is available to customers who live in homes up to 3,000 square feet with a single combustion appliance zone. Assessments of larger homes or ones with multiple combustion appliance zones may cost more. Customers should discuss the cost with their selected participating contractor.

Customers can receive up to $10,000 in rebates, but rebates will vary, depending on the breadth and scope of the home improvements.

Recommendations may include sealing gaps, cracks, and other leaks to prevent outside air from entering your home; adding insulation and sealing; insulating or replacing air ducts that run through the attic or crawl spaces; and repairing or replacing old or poorly functioning heating and cooling systems and appliances. Installing ENERGY STAR® certified lighting is another commonly performed, cost-effective improvement.

Once your energy assessment is complete and you receive the contractor’s recommendations, it’s your decision whether to sign a contract and move forward with the improvements. You are under no obligation to have the work performed. However, customers should keep in mind that our recommended energy efficiency improvements can lower their energy bills and improve indoor air quality and the comfort of their home.

The scope of upgrades, and the time needed to complete them, will vary depending on your home and the type of energy efficiency improvements you choose. To complete the selected upgrades, your contractor may have to visit your home on multiple days. We strongly recommend that you meet with your contractor at the beginning of each day before work begins, and at the end of the day to review their progress and help you better understand the project timeline.

It depends on the program.

• Small Business program: Yes, you are required to use a Service Provider. Your Service Provider will start by conducting a complementary Quick Energy Check-up (QEC), which will help you better understand your energy usage, make energy-saving recommendations, and install up to $250 worth of energy-efficient devices at no additional cost.
• Medium and Large Business program: You are welcome to submit the application and/or install the equipment yourself, or have one of your employees perform the installation. However, if someone other than yourself or your employee will be submitting the application or installing equipment, you are required to use an approved Service Provider. Delmarva Power-authorized Service Providers must meet certain criteria and standards to be approved to participate in the Energy Savings for Business program. Authorized Service Providers participating in the Energy Savings for Business program allow you to find experienced contractors, distributors, and other professionals with ease. If you are interested in using a Service Provider not found on our list of authorized Service Providers, have them apply here. Service Providers will provide technical support and can assist you with the application process and/or the installation of your energy-efficient upgrades

Please review the Service Provider requirements and apply here to get started.

Select your approved Service Provider by viewing the Service Provider Directory.

Your monthly energy demand is published on the facility’s monthly energy bill. You can also contact us for assistance in determining eligibility.

Energy Savings for Business offers a variety of programs to meet your business’s needs.

• Small Business Program
• Combined Heat and Power Program
• Medium/Large Business Programs:
  • Prescriptive Program
  • Custom Program
  • Building Tune-up Program
  • New Construction and Major Renovations
  • Energy Efficient Communities Program
• Business Instant Discounts Program
• Operations & Maintenance Training

Energy efficiency is a great and less expensive way for the state to meet the growing electricity demands of the state. The Maryland General Assembly recently established a new goal structure for the EmPOWER Maryland Energy Efficiency Act, which requires electric utilities to achieve a certain amount of energy savings annually.

To learn more about EmPOWER Maryland, contact:

Maryland Energy Administration
1800 Washington Blvd. Suite 755
Baltimore, MD 21230
Main line: 410-537-4000

Or visit the Maryland Energy Administration.

The Delmarva Power Energy Savings for Business program offers organizations of all sizes financial incentives for upgrading to energy-efficient equipment.

If you’re unsure where to start, call our Customer Care team at 1-866-353-5798 or email a program energy expert at delmarvabusiness@icf.com:

Our energy experts will help you determine what equipment upgrades will make the most impact for your facility. Your Service Provider can also help you identify which equipment is right for your facility. Delmarva Power’s approved Service Providers received training on all equipment included in the Energy Savings for Business program and can help guide you through the application and installation process. Click on the appropriate program to connect with a Service Provider – Small Business program | Medium and Large Business program

You can find a list of measures and incentives by visiting our incentives page and clicking on the technical sheets.

Taking advantage of the Delmarva Power Energy Savings for Business program is a more effective way to start lowering your facility’s operating costs. The program offers generous cash incentives that can cover 50%-70% of project costs. View our program offerings here.

The size of your business is determined by your monthly electric energy demand over a 12-month period. Small businesses have a monthly energy demand of 100 kW or less and medium/large businesses have a monthly energy demand greater than 100 kW. If you are unsure whether you are a small or medium/large business, please contact us for help in determining your building size.

Our energy efficiency experts can help you determine eligibility and incentive information. Contact us for more information regarding the Energy Savings for Business program.

When you enroll, we’ll install your choice of an Energy Wise Rewards web-programmable thermostat or an outdoor switch near your central air conditioning unit or heat pump, in each facility. On selected Peak Savings Days from June through October, we’ll automatically cycle off and on participating central air conditioners and heat pumps for short periods to help balance the region’s demand for electricity. These events are known as conservation periods. In turn, you will receive an Installation Credit and Energy Wise Rewards Bill Credits for your participation.

In order to receive all available credits in a calendar year, your device must be installed prior to your June bill. Although Delmarva Power cannot guarantee when your installation will occur, if you enroll and schedule your appointment prior to March 30, the device is likely to be installed prior to your June bill (even if you receive your bill early in June).

The number of conservation periods depends on many factors, including weather, peak electricity demand, and wholesale energy costs. Energy Wise Rewards is only activated during times of high electricity demand, emergency conditions, or system testing. As such, there may be as few as one or two Peak Savings Days or as many as a dozen. In a typical year, one can expect five or less events.

Yes. This could occur, and in that event you would be required to participate per the Program Rules and the Customer Agreement. Essentially, Energy Wise Rewards program participants cannot opt out of Priority Peak Day conservation periods.

Once the technician is onsite, he or she may determine that your air conditioning system either (a) has a problem that prevents installation without repairs being done first, or (b) is not compatible with the equipment being installed. Should this happen, the technician will inform you of the findings and your options.

The U.S. Department of Energy (DOE) has studied the energy saving benefits of programmable thermostats. According to DOE, depending on usage patterns and how effectively you program the thermostat, it is possible to save as much as 10% on cooling and heating costs. This assumes the programmable thermostat is set back in the winter and set ahead in the summer during times the business is empty.

When a Peak Savings Day is called, your device will receive a radio signal that will put your cooling unit’s compressor into a “conservation mode”. For example, if you elect 50% cycling, your compressor will operate half the time it did during the prior hour. The fan will continue to run, circulating already-cooled air throughout your home.

No. Participation is totally voluntary and you do not pay to participate.

Conservation periods typically occur on select summer weekday afternoons, called Peak Savings Days, and can last anywhere from three to six hours. If PJM requires an event to be called for reliability reasons (a Priority Peak Day), it will last until the situation is resolved; therefore, we cannot state how long an event of this type may last.

Depending on the level of participation you choose, you may or may not notice that your cooling unit is even cycling during a Peak Savings Day event. The temperature in a typical home may rise 1-3 degrees (at the 50% level), 2-4 degrees (75% level), or 4-7 degrees (100% level). Variables such as home insulation, shaded windows, ceiling fans, and the amount of home foot traffic are some of the things that can also affect the temperature.

Yes. Energy Wise Rewards has been designed to meet your changing needs. You will need to contact the Program Call Center at 1-866-353-5799 to request and schedule the change of devices.

All customers are permitted to opt out of up to two non-Priority Peak Days per season. Participants who wish to override a conservation period will need to call our Energy Wise Rewards Service Call Center at 1-866-353-5799. Remember, the automatic cycling of your Energy Wise Rewards device will lower your A/C energy use and help you earn $1.25 per kWh you save.

Our customers use more electricity during the summer season than at other times of the year. As the area grows and more new and existing customers install central air conditioners, demand for electricity reaches higher and higher peaks in the summer, putting a strain on the power system. Participating in Energy Wise Rewards is a way for all of us to avoid paying for the construction of new power plants built primarily to operate only during times of very high electricity demand for a handful of hours per year.

Demand for electricity in our area is rapidly rising. During the “peak demand” times of summer, Energy Wise Rewards works to reduce electricity usage throughout the region, averting power outages. This reduces the need to build costly, new electrical infrastructure that can drive up rates, and reduces the amount of fossil fuel bought and burned to generate power to satisfy demand.

Reducing the use of fossil fuels reduces greenhouse gas emissions. By reducing electricity demand during a conservation period, Energy Wise Rewards also reduces emissions by averting the need for production of additional electricity. When load is highest and supplies are strained, the least efficient power plants must be brought into operation to meet demand or outages become likely. Lower efficiency electricity production also generally equates with higher emissions. The Energy Wise Rewards approach reduces the urgency in building additional power lines and power stations, thereby preserving our natural environment.

You will receive a notice the day before via your selected notification method in My Account — telephone, e-mail or text message. We will issue a news release prior to the event.

Check your programmable thermostat. When a conservation period occurs, the display will read “Event in Progress” at the top of the screen and the LED located in the center of the control arrows will maintain a steady red light for the duration of the period.

If you have an outdoor switch, you will need to go outside to inspect the device. A red LED will appear in the window of the outdoor switch throughout the conservation period.

The applicant must be assigned to work at a commercial and/or industrial facility within the Delmarva Power Maryland territory and be present at that facility at least 50% of his or her working hours. They must also be employed in a position of responsibility for the energy management of the facility or have the potential to influence the building’s energy performance. In cases where the applicant is a contractor and not a direct employee of the Delmarva Power customer, a representative of the Delmarva Power customer must sign the application to confirm that the applicant is assigned to work at the customer’s facility as indicated above and that the customer supports the applicant’s participation in the program.

Delmarva Power’s Operations and Maintenance Training offers cash incentives for training courses which have a focus on reducing and conserving electrical energy within your facility. An application must be submitted in advance and receive approval by the Delmarva Power Energy Savings for Business team. Learn more about the program by visiting delmarva.com/EnergyTraining.

Delmarva Power has already found quality energy efficiency training courses that you can trust. The list of pre-qualified courses can be found on delmarva.com/EnergyTraining. Customers have the option to submit a course that does not appear on our website for pre-approval. The program will consider applications for non-listed courses on a case-by-case basis, and pre-approval is required. Please be sure to provide a detailed description of the non-listed course in your application.

Yes. As a participant in the Energy Efficient Communities program, Delmarva Power is happy to help assist you through the process of identifying potential projects and walking through the applications. You will need to provide a main point of contact who is responsible for managing your project(s). The point of contact, or Energy Champion, will be the person responsible for getting pre-approval for the project, participating in an O&M Training course, and meeting regularly with the Delmarva Power team to check on status and compliance.

Any city, municipal, county, or town government agency paying into the EmPOWER Maryland fund with an active Maryland Delmarva Power business electric account and a monthly demand greater than 100 kW over a 12-month period.

Communities program customers are eligible for incentives offered through any of Delmarva Power’s Energy Savings for Business programs. Communities program customers will receive assistance in developing an implementation plan, one complimentary registration to an Operations and Maintenance Training Course, and locked-in incentive rates. To learn more about the program, visit delmarva.com/communities.

• Examples of Prescriptive, or standard, projects include, but are not limited to:
  • Street lighting (Delmarva Power customers only)
  • Interior/exterior lighting and controls
  • Chillers
  • Commercial appliances and kitchen equipment
  • HVAC units
  • Variable frequency drives
• Examples of non-Prescriptive projects include, but are not limited to:
  • Compressed air measures
  • Data center equipment
  • Building envelope measures
  • Building control systems
  • Building Tune-up
  • Monitoring-Based Commissioning
  • Combined Heat and Power

All participants in the Communities program must take the following actions:

• Identify an Energy Champion, or the person that will be the main point of contact for the program team, attend required meetings and trainings, and assist with program applications
• Meet with the Delmarva Power program team quarterly to review program details and goals
• Develop an implementation plan to identify goals, facilities, measures, and a timeline
• Submit a minimum of one application per year over the three-year cycle (2024–2026), including at least one non-prescriptive program application
• Receive pre-approval for each project
• Send at least one employee to complete an Operations and Maintenance (O&M) Training during the 2024-2026 Program cycle
• Complete all project work by November 19, 2027

No. Currently there are no incentives for updating street lights.

The Communities program is designed to help your organization identify projects that will work together to help you save energy and money. By enrolling in this program and committing to working with us on multiple projects, we agree to lock in the current incentive rates for the duration of the MOU agreement. If incentives decrease during that time, your project will still be held to the higher incentives that were part of the pre-approval process. If the incentives are increased, we will honor the higher amounts. As an added bonus, we will also cover the cost of one (1) O&M Training course that is required for this program.

The Inflation Reduction Act includes funding to support clean energy and climate initiatives through tax credits and deductions related to energy efficiency, clean electricity, clean fuels, manufacturing and low or no-emissions vehicles.

These tax incentives are intended to encourage homeowners to invest in energy-efficient systems and reduce their annual energy costs and carbon footprint.

Starting Jan. 1, 2023, new federal tax credits will be in place for 10 years—through 2032.

Yes, air sealing and insulation work is eligible for a tax credit of 30% of the project cost (up to $1,200) with Inflation Reduction Act federal tax credits.

You should consult with your tax professional before claiming any Inflation Reduction Act tax credits.

Delmarva Power Maryland business customers with a monthly energy demand greater than 100kW over the last 12 months can apply for the Prescriptive and Custom programs. Delmarva Power customers with a monthly energy demand of 100kW or less may participate in the Custom program as well if they are not also applying for the same measures through the Small Business program.

The Prescriptive program offers a wide range of pre-qualified “standard” measures to choose from. This means that from the start you will know how much energy you are estimated to save and the incentive amount you will receive in return. The Custom program provides a path for customers involved in more complex and creative projects, offering financial incentives for energy-efficient projects and measures not included in the Prescriptive program.

No; however, any customer and/or Service Provider receiving an incentive payment may be contacted by an evaluator to verify service/equipment installation or be asked to complete an optional written, oral, or electronic survey.

Yes. The customer will indicate in section III of the terms and conditions (titled “Payment Information”) which party will receive the incentive payment for the project. Program incentives will be granted to only one party.

You should receive your incentive check four to six weeks after final approval.

Yes. The Building Tune-up program offers cash incentives to businesses for maintaining existing equipment.

Building Tune-up is a systematic process that optimizes energy use and overall energy efficiency in existing buildings. Similar to tuning up a car, the process improves operational efficiencies, yielding energy savings and extending the life of your equipment. The Building Tune-up process also provides non-energy benefits such as improved comfort, enhanced air quality, and increased occupant satisfaction.

Delmarva Power business customers that meet the following criteria are eligible to participate:

• Have higher-than-average electrical intensity (kWh/sq. ft.), based on analysis using the EPA ENERGY STAR^® Portfolio Manager1 or DOE CBECS Data2
• Be more than two years old (this requirement recognizes that building less than 2 years old may not have one entire year of utility data to reflect a “fully occupied” building and consistent operating pattern)
• Have a minimum of 75,000 sq. ft. of conditioned space
• Have mechanical equipment in relatively good condition
• Have unusually high number of occupant comfort complaints

Energy Wise Rewards is part of EmPOWER MD which strives to create a more sustainable and energy-efficient future for Maryland by promoting responsible energy use and conservation.

Customers who are interested in participating can apply here. Participation will be dependent on income verification.

You can still schedule a home energy assessment through the Home Performance with ENERGY STAR program and receive up to $10,000 in rebates for eligible home upgrades. You may also qualify for low-interest financing (0% interest for 24 months).

If your income is below the minimum household income allowed by the Home Performance Moderate Income Offering, you may qualify for income eligible programs through the Maryland Department of Housing and Community Development. Learn more by visiting dhcd.maryland.gov/Residents/Pages/lieep or calling 1-855-583-8976.

Yes, our multifamily program provides the opportunity to recycle multiple units at once. This program adheres to the same eligibility requirements as our standard Appliance Recycling program. If you're interested in this opportunity, please contact 1-833-202-3658 as bulk orders cannot be placed through the online scheduler.

Yes, our multifamily program allows for property management companies to recycle multiple appliances from several units at a time. Each unit must be individually and residentially metered, following the same eligibility criteria of our standard Appliance Recycling program.

Our multifamily program enables multifamily property owners and property management companies to recycle appliances from several units at a time. The appliances must be owned by the property owner and come from individually metered residential units, following the same eligibility criteria of our standard Appliance Recycling program.

• For in-home pickups, an adult age 18 or older must be present. 
• If the unit is outside for pickup and no one is home, there must be an authorization form completed and placed inside the unit. The unit will not be collected if there is no authorization form.

After the appliance pickup and once we confirm that your appliance is in working condition, we’ll mail a check to your address within 6-8 weeks of your appliance pickup.

• You must be a Delmarva Power (Maryland only) residential electric customer with a valid account number. Your appliance(s) will be picked up, at no charge, from the address listed on your billing account.
• You must own the refrigerator, freezer, dehumidifier, room air conditioner, or mini refrigerator.
• The large refrigerator and/or freezer must be 10 to 30 cubic feet. Large refrigerators and freezers are eligible for $50 per unit.
• Mini refrigerators must be 3 to 9 cubic feet. Mini refrigerators are eligible for $25 per unit.

• The large/mini refrigerator, freezer and/or dehumidifier must be cleaned out. 
• The large/mini refrigerator or freezer must be defrosted and dry, drip pan drained and water lines disconnected. 
• Your appliance(s) must be in working condition. We are unable to accept any appliance(s) with mold or mildew damage. 
• There must be a clear and safe passage for appliance removal. We cannot remove railings or move furniture. 
• Appliance(s) can be collected from inside or outside the home. 
• In-Home Pickup Requirements: 
  • Elevator access is required for any large refrigerators or freezers located above the second floor. 
  • An adult age 18 or older must be present at the time of pickup. 
• Outside Pickup Requirements: 
  • If the unit is located outside, ensure that the large/mini refrigerator or freezer is closed securely and cannot be opened by children. 
  • If the unit is outside for pickup and no one is home, there must be an authorization form completed and placed inside the unit. The unit will not be collected if there is no authorization form. Pepco is not responsible for any stolen property left outside for the program. 

There is a limit of two large appliances (refrigerators and/or freezers) and two small appliances (room air conditioners, dehumidifiers, and/or mini refrigerators) per Maryland residential account per year. The small appliances must be picked up in conjunction with a refrigerator and/or freezer pickup.

Delmarva Power can conduct outdoor pickups and the pickup crew can wear masks upon request.

CHP projects will reduce the use of electricity delivered via the power grid to Delmarva Power customer facilities in Maryland. CHP projects also help meet the EmPOWER Maryland energy savings goals.

• The host facility must be energy efficient. Delmarva Power will require all efficiency measures with a payback period of less than 3 years to be implemented.
• The CHP system must be at least 65% efficient.
• CHP-generated electricity must be used by the host facility.
• A 5-year warranty is required, as is a plan for performing all needed system maintenance activities.
• The facility must satisfy all utility, regulatory, and environmental requirements.

Yes, but the study must be comprehensive, identifying and analyzing all electricity-saving measures, and not be limited to only CHP.

CHP projects that are cost-effective have a nearly constant electrical and thermal load at a moderate temperature. Facilities that often benefit from these projects include:

• Hospitals and nursing homes
• Farms
• Multifamily developments
• Fitness centers, especially those with swimming pools
• Hotels
• Universities
• Three-shift industrial plants

Incentive payments typically take two to three weeks to arrive once the final inspection is completed and all project documentation has been submitted for approval.

The Delaware Public Service Commission approved the Energy Wise Rewards program for Delmarva Power Delaware customers. Please check our website (www.delmarva.com) frequently for information updates on new programs designed to help you save money and energy.

On Peak Savings Days, select days between May and October, Delmarva Power will automatically initiate conservation periods for participating central air conditioners and heat pumps to help balance the region’s demand for electricity. The more participants in the program, the greater the likelihood of reduced duration for any single conservation period. Energy Wise Rewards works best as a community-wide effort. For participating, you can receive monthly bill credits.

The number of conservation periods depends on many factors, including weather, peak electricity demand, and wholesale energy costs. Energy Wise Rewards is only activated during times of high electricity demand, emergency conditions, or system testing. As such, there may be as few as 2 Peak Savings Days, or as many as a dozen. In a typical year, one can expect 5 or less events.

Conservation periods during a Peak Savings Day typically occur on weekday afternoons and can last anywhere from 2 to 4 hours. If PJM* calls a conservation period (Priority Peak Day) for reliability reasons, it will last until the situation is resolved; therefore, Delmarva Power cannot state how long an event of this type may last.

When you enroll and remain enrolled in Energy Wise Rewards, you will receive monthly bill credits from May through October. You will receive $8 per device per month for up to $40 per device per year. Each eligible device must be individually controlling an electric air conditioner or heat pump to receive incentives.

If your home is within a valid Delmarva Power zip code, you should see a program offer for Energy Wise Rewards within your smart thermostat mobile app or website. The location of the program offer can differ between smart thermostat manufacturers. Once you locate the program offer, you can click it for more details and to start the enrollment application process. You will be asked to provide your name, email, account number and/or home address of where your eligible smart thermostat is located. You will also be asked to review and agree to the program terms and conditions. Once all steps are complete, your enrollment will be submitted for review and approval by the program. You can expect to receive enrollment approval or rejection within 10 business days.

You or someone in your household completed the enrollment steps including submitting your name, email address, account number and/or home address, and agreed to the program terms and conditions.

Ecobee Customers:

If you are an Ecobee customer, you signed up for “Eco +” which enrolls you in Ecobee’s thermostat optimization feature and allows you to enroll in Energy Wise Rewards.

Google Nest Customers:

If you are a Google Nest customer, you signed up for “Rush Hour Rewards” which is Nest’s proprietary name for Energy Wise Rewards. Though different in name, Rush Hour Rewards and Energy Wise Rewards are the same program.

No, Energy Wise Rewards does not make daily adjustments to your thermostat. If you are experiencing daily adjustments to your thermostat, you are likely enrolled in either Ecobee’s “Eco+” or Google Nest’s “Seasonal Savings” thermostat optimization feature. These optimization features use an algorithm to learn your thermostat behavior and adjust temperature setpoints to save you energy while maintaining your comfort.

No, you are always in control of your own thermostat(s). The program does not monitor your thermostat setpoints. The program partners with your smart thermostat manufacturer to send conservation period signals during times of peak electricity demand. Your thermostat manufacturer manages any temperature setpoint adjustments and you are always able to opt out of a conservation period if you wish.

Peak electricity demand occurs when everyone uses a lot of electricity at the same time, creating stresses on the energy supply. The frequency of critical peak demand periods has increased as the population and the use of electric products has increased. Energy Wise Rewards is just one way Delmarva Power is managing the rising demand for electricity, averting power outages, and helping the environment by reducing emissions produced on summer days.

You may or may not notice that an Energy Wise Rewards conservation period is occurring. The temperature in a typical home may rise 1-3 degrees by the end of a conservation event. Variables such as home insulation, shaded windows, the use of ceiling fans, and the amount of foot traffic can affect the inside temperature.

Yes. To opt out, simply change the temperature on your smart thermostat or in the thermostat mobile application. Most customers will not notice a difference in comfort during a 3- to 4-hour conservation period. The program reserves the right to unenroll any participant that consistently opts-out of conservation periods.

If your thermostat isn’t currently listed as eligible, you have two options:

• Purchase an eligible smart thermostat or have one installed through Delmarva Power’s other residential energy efficiency programs. Be sure to confirm the model is eligible for Energy Wise Rewards before purchasing.
  • Appliance Rebate Program: Get a $100 rebate on an ENERGY STAR certified smart thermostat.
  • Marketplace: Shop online at Delmarva Power's Marketplace and receive an instant rebate on ENERGY STAR certified smart thermostats.
• Complete the portal application after selecting “My device is not listed.” We’ll keep you updated as additional thermostats are added.

You can adjust your smart thermostat settings at any time.

You can enroll any smart thermostat that is listed on the eligible thermostats page even if you have different thermostat brands in different locations in your home.

Delmarva Power, the smart thermostat manufacturers, and Delmarva Power’s partner, Connected Savings, treat all customer data as confidential and will only use your data to implement the program. For evaluation, measurement & verification purposes, your thermostat data may be used in aggregate for reporting purposes to the Maryland Public Service Commission. For further details, please refer to the Smart Thermostat Optimization Terms and Conditions here.

Delmarva Power’s Energy Wise Rewards relies on being able to communicate with your thermostat, which requires a Wi-Fi connection. While temporary outages may not have significant impacts, your thermostat must remain connected to your home’s Wi-Fi to achieve the full benefits of this program. You may be removed from either or both programs if your thermostat is not connected for extended periods of time.

Current Energy Wise Rewards participants who would like to transition from an Energy Wise Rewards thermostat to a smart thermostat can still participate in the program! Please contact us so your Energy Wise Rewards thermostat can be collected. Then, install your eligible smart thermostat and enroll in Energy Wise Rewards here.

If you have an Energy Wise Rewards outdoor switch and are participating in the program, you should not enroll your smart thermostat in Energy Wise Rewards. 

The Small Business program was specifically designed to help smaller businesses, non-profits, and government organizations reduce their energy usage with new energy-efficient equipment and technologies. We understand businesses like yours have limited resources and time to deal with equipment upgrades, so your Service Provider will handle nearly all the work, leaving you more time to focus on your business.

The Small Business program is open to commercial, non-profit, and government customers who use an average of 100 kW or less per month. Simply check your monthly bill or contact us to confirm your average usage.

Incentive payments typically take two to three weeks to arrive once the final inspection is completed.

Your HVAC equipment must be in working condition. This service is intended to improve your system’s performance, not to fix any underlying or present issues. For a proper system check, a minimum outdoor temperature is required: 60°F for central air conditioners and 35°F for air source heat pumps.

Residential ducted HVAC equipment is eligible to receive a tune-up. This includes central air conditioners with a fossil fuel furnace, air source heat pumps with electric heat backup and dual fuel air source heat pumps.

The following systems are not eligible to receive a tune-up: 

• Geothermal equipment 
• Mini-splits 
• PTAC (packaged terminal air conditioners) 
• Window units 
• Any equipment for which a technician is ineligible to collect all program-required data 

In addition, the participating contractor reserves the right to deny service to any equipment they deem ineligible.

The program is provided at no additional cost for Delmarva Power Maryland residential customers.

Your HVAC unit is eligible for a tune-up once every three years.

Your contractor will identify any problems your system may have and restore your equipment to its optimal working condition through various procedures, including the following: 

• System performance check
• Coil inspection
• Indoor and outdoor coil cleaning (if accessible)
• Electrical inspection
• Refrigerant level inspection
• Condensate drain cleaning (if accessible)

A participating contractor will contact you within two business days to schedule a tune-up. Only the certified contractors on this list are authorized to perform a tune-up on behalf of Delmarva Power.

Customers are only eligible to receive a smart thermostat during their tune-up appointment. Customers who have already received a smart thermostat through a different Delmarva Power program or already have a smart thermostat installed in their home may not be eligible to receive a smart thermostat during their tune-up.

During your Quick Home Energy Check-up, your certified Energy Analyst will:

1. Perform a visual inspection of your home’s insulation levels, heating and cooling systems, windows, doors, lighting, and appliances.
2. Install energy-saving products like LED bulbs, faucet aerators, smart thermostats, and more (with your permission), that are based on your home’s specific needs, all at no additional cost.*
3. Provide you with a customized report, following your appointment, (via email or mail) with recommendations to help you reduce your energy use and save money.

Our goal is to provide you with the recommendations, specific to your home, that will best improve your home’s energy efficiency and reduce energy use. Following the certified Energy Analyst’s visual inspection, you will receive a customized report containing the findings, which includes simple actions you can take to improve your home’s energy efficiency. You may also receive energy-saving items such as LED bulbs, smart thermostats,* and more based on your home’s individual needs, to help make your home more efficient.

A Quick Home Energy Check-up is a great way to get started, especially for those who are new to identifying ways to use energy efficiently. This program is designed as a visual inspection to help you better understand your home’s energy use and learn ways to make it more comfortable and energy efficient. A Quick Home Energy Check-up is also provided at no-additional cost to your existing Delmarva Power service.

If you’re interested in receiving a more detailed home energy assessment with diagnostic testing, consider Delmarva Power’s Home Performance with ENERGY STAR Program (typically valued at $400 for just $100). This program is an effective way to identify and prioritize key home energy improvements, recommended to help you reduce your home energy use while improving indoor comfort. Plus, this program provides you rebates up to $7,500 for completing eligible home improvements.

Request an appointment with one of our certified Energy Analysts here or contact the Delmarva Power Call Center at 866.353.5799. Only the certified Energy Analysts from the participating contractors found on this list are authorized to perform Quick Home Energy Check-ups on behalf of Delmarva Power.

During an in-person Quick Home Energy Check-up, a certified Energy Analyst will come to your home to perform the visual inspection and install energy-saving products* (with your permission). Click here to learn more. 

During a Virtual Home Energy Check-up, a certified Energy Analyst will connect with you via phone call or video chat to inspect your home. Following your appointment you will receive your energy-saving products in a kit via the mail. Click here to learn more.

Customers may receive the following number of energy-saving products installed depending on the number of occupants in the home.*

Schedule your appointment online or call 1-888-997-9108.

If you are unable to print the required customer authorization form, contact us at 1-888-997-9108 to have the form mailed to you.